Frequently Asked Questions

The Pocket FM app can be accessed on any iOS or Android device. The app is available on the Apple App Store and the Google Play Store. The Pocket FM website can be accessed on any web browser.
With the Pocket FM app, you can download episodes on mobile devices to listen to your favorite audibooks and audiostories anywhere, even offline!
Coins are currency that’s exclusive to the Pocket FM. You can use Coins to unlock your favourite audiobooks and audiostories.
The number of coins you need to use may vary depending on the content. You will see the amount of coins required for each type of content in the pop-up which appears before you unlock any content.
If the bank or financial institution declined the charge:
1. Check that your payment information such as card number, security code, expiration date are correct.
1.1 If everything is correct, you can retry your payment.
1.2 If not, you can also try a different payment method.
2. If you're still having trouble, make sure your payment method supports e-commerce transactions
There are many options to pay for coins including credit or debit cards, net-banking etc. In case of any query, please contact us at care@pocketfm.in for help.
We do not allow refunds for unlocked content.
If you can’t access an unlocked episode, contact us at care@pocketfm.com for more help.
In case of any issue, you can contact us on care@pocketfm.com

Get In Touch!

In case of any query, email us at care@pocketfm.com